Cookie Policy
Last Updated: January 2025
At candorivexi, we believe transparency builds trust. This policy explains how we use tracking technologies on candorivexi.com to improve your experience and help you manage your financial planning more effectively.
We use cookies and similar technologies to remember your preferences, understand how you interact with our platform, and provide personalized budget contingency planning tools. You're always in control of what information you share.
What Are Cookies and How Do They Work?
Cookies are small text files stored on your device when you visit our website. Think of them as digital sticky notes that help us remember things about your visit.
When you return to candorivexi.com, these files allow us to recognize your browser and recall certain information. This might include your preferred currency display, whether you've logged into your account, or which budget planning tools you use most often.
Most cookies we use expire after a set period, while others remain until you delete them. Some are essential for the site to function, while others help us understand what features actually matter to our Australian clients.
Types of Tracking Technologies We Use
Essential Cookies
These keep the site working properly. Without them, you wouldn't be able to log in, save your budget templates, or move between pages while staying authenticated. We don't ask permission for these because they're necessary for basic functionality.
Functional Cookies
These remember your choices and preferences. They store things like your preferred view settings, which contingency planning tools you've customized, and whether you want budget alerts. They make your experience smoother each time you visit.
Analytics Cookies
We use these to understand how people actually use our platform. They tell us which features get used most, where people spend time, and what causes confusion. This helps us build better tools for budget planning and financial management.
Marketing Cookies
These track visits across websites to help us show relevant information about our services. They also measure how effective our educational content is and whether people find what they need when searching for contingency planning advice.
First-Party vs Third-Party Cookies
First-party cookies are set directly by candorivexi.com and can only be read by us. Third-party cookies come from external services we use, like analytics platforms or content delivery networks that help our site load faster for users across Australia.
We carefully vet any third-party services before using them. Each one serves a specific purpose in improving your experience or protecting your data.
Specific Tracking Methods on candorivexi.com
| Technology Type | Purpose | Duration | Can Be Disabled |
|---|---|---|---|
| Session Authentication | Keeps you logged into your account as you use different planning tools | Session only | No - Essential |
| Preference Storage | Remembers your dashboard layout and calculator settings | 12 months | Yes |
| Analytics Tracking | Shows us which features help people plan contingencies effectively | 24 months | Yes |
| Performance Monitoring | Helps us identify and fix technical issues quickly | 6 months | Yes |
| Content Personalization | Suggests relevant articles and tools based on your planning focus | 18 months | Yes |
| Security Verification | Protects against unauthorized access and suspicious activity | Session only | No - Essential |
Local Storage and Similar Technologies
Beyond standard cookies, we use local storage to save larger amounts of data on your device. This includes draft budget plans you haven't finished, customized calculation formulas, and temporary work that hasn't been saved to your account yet.
We also use session storage for temporary data that disappears when you close your browser. This might include the current state of a multi-step planning tool you're working through.
How Tracking Enhances Your Experience
Here's what tracking actually does for you on candorivexi.com:
- Saves your progress when you're building complex contingency plans across multiple sessions
- Remembers which Australian financial regulations apply to your situation so you don't have to re-enter location details
- Suggests relevant budget templates based on scenarios similar to ones you've explored before
- Alerts us to technical problems so we can fix them before they affect more users
- Helps us prioritize which new features to build based on what people actually need
- Reduces the number of times you need to re-authenticate during active use
For example, when you use our emergency fund calculator, cookies remember your income details and risk tolerance settings. This means you can come back later and adjust just one variable without re-entering everything.
Analytics data showed us that many users in regional NSW needed mobile-optimized planning tools. We wouldn't have known to prioritize that without tracking usage patterns across different devices and locations.
Managing Your Cookie Preferences
You have several options for controlling how cookies work on your device. Each browser handles this differently:
Chrome
Go to Settings → Privacy and Security → Cookies and other site data. You can block all cookies, allow all cookies, or block third-party cookies specifically. Chrome also lets you delete cookies from specific sites while keeping others.
Firefox
Open Settings → Privacy & Security → Cookies and Site Data. Firefox offers Enhanced Tracking Protection with different levels of blocking. The standard setting blocks most third-party trackers while keeping sites functional.
Safari
Navigate to Preferences → Privacy. Safari blocks most third-party cookies by default. You can also enable "Prevent cross-site tracking" for additional protection while browsing.
Microsoft Edge
Access Settings → Cookies and site permissions → Manage and delete cookies. Edge uses tracking prevention with Balanced mode as default, which blocks harmful trackers while keeping most sites working properly.
Keep in mind that blocking all cookies will prevent you from logging into candorivexi.com or saving any customized budget templates. Most browsers let you create exceptions for specific sites you trust.
Third-Party Services and Data Sharing
We work with a limited number of external providers who help us run candorivexi.com effectively. Each has access only to specific data needed for their service.
Analytics Provider
We use analytics tools to understand aggregate usage patterns. These services receive anonymized data about page views, feature usage, and technical performance. They don't have access to your personal information or budget details.
Content Delivery Network
To ensure fast loading times across Australia, we use a CDN that caches static content on servers closer to you. This service may set performance cookies but doesn't track individual user behavior.
Security Services
Our security provider monitors for suspicious activity and potential threats. They may use cookies to identify and block malicious behavior while allowing legitimate users through.
We don't sell cookie data to anyone. The information collected serves only to improve candorivexi.com and protect user accounts.
Data Retention and Your Rights
How Long We Keep Data
Session cookies disappear immediately when you close your browser. Persistent cookies remain for the duration specified in each cookie, typically between 6 and 24 months.
Analytics data gets aggregated and anonymized after 90 days. This means we keep general trends but can't trace them back to individual users.
You can clear all cookies from candorivexi.com at any time through your browser settings. This won't affect your account data, just your saved preferences and settings.
Your Control Options
Beyond browser controls, you have these rights regarding tracking on candorivexi.com:
- Request details about what data we've collected through cookies associated with your account
- Ask us to delete non-essential tracking data related to your visits
- Opt out of analytics tracking while still using the platform
- Export your usage data to understand what information has been gathered
- Update your preferences about which optional cookies you allow
To exercise any of these rights, contact our support team at 92 Magellan St, Lismore NSW 2480, call us on +61266525896, or email support@candorivexi.com. We'll respond within 7 business days.
Updates to This Policy
We review this cookie policy regularly and update it when we change how we use tracking technologies. When we make significant changes, we'll notify active users through email and display a notice on the platform.
The last update was January 2025. Previous versions are available on request if you want to see what changed over time.
We're committed to staying transparent about data practices. As technology evolves and regulations change, we'll adapt our approach and keep you informed.
Questions About Our Cookie Practices?
We're happy to explain anything that's unclear or address specific concerns about how tracking works on candorivexi.com.